Assistant Terminal Manager

Job Description: The Assistant Terminal Manager will assist with all operational aspects of the terminal. At the Winston Salem Terminal this includes drivers and loaders/tank cleaners. The Assistant Terminal Manager will help to oversee Railyard and trailer washing operations. This position reports directly to the Terminal Manager.


Primary Job Duties:

• Assist the Terminal Manager in the day to day operations of the facilities
  • Responsible for work schedules and workload assignments
  • Address customer related challenges
  • Work staggered shift coverage with Terminal Manager
  • Use multiple inventory tracking technologies
• Oversee terminal employees
  • Responsible for hiring, training, coaching, disciplining and supervising direct reports
  • Ensure terminal practices, policies and procedures are understood and executed
• Help to maintain employee safety, satisfaction and performance
  • Ensure compliance with all safety related requirements
  • Documentation of performance discrepancies
  • Resolving and/or elevating employee concerns as appropriate
  • Promote clean and safe working conditions
• Complete required data elements
  • Analyze operations data and reports to promote terminal efficiency
  • Communicate and collaborate with other company terminals and departments
• Represent the company and carry out duties in a professional manner

Job Requirements: Knowledge and Skills:

• Must be able to comprehend and comply with policies and comprehend instructions.
• Must have excellent computer and typing skills, specifically Microsoft Office (Word, Excel, and Outlook).
• Must be able to communicate effectively with other employees and customers both verbally and in writing.
• Must be able to perform basic math
• Must hold a valid driver's license and be able to move vehicles from time to time.
• Must be motivated and able to work independently to complete assignments.

Physical Responsibilities:

• Must be able to wear and use required safety equipment.
• May be required to perform physical work on occasion and/or for extended periods of time, including: walking/standing, bending, stooping, reaching, pushing, pulling, squatting, kneeling, climbing, etc.
• Must have manual dexterity to operate any controls and or equipment.
• May be required to climb trailers if necessary and be comfortable with heights.
• Must be able to perform required tasks outside in various weather conditions.